FREQUENTLY ASKED QUESTIONS

Everything you need to know about choosing, downloading, and printing your HARMONYA LAB artwork.

What am I purchasing?

You are purchasing a digital artwork available for immediate printing. No physical print, frame, or decorative accessory will be shipped.

How will I receive my artwork?

Once your payment is confirmed, you will receive access to your digital files through the download method indicated in your order confirmation. Please ensure that your email address is entered correctly at checkout.

What is the difference between an individual artwork and a curated set?

An individual artwork includes one design while curated Sets bring together two or more coordinated pieces for a fully cohesive interior.

What file size and resolution will I receive?

Our artworks are supplied as high-resolution, 300 DPI files. The exact dimensions and aspect ratio—such as 1:1, 2:3, or another format—are clearly stated on each product page. Selected designs can be printed up to 24 × 36 inches, while square artworks may be available up to 24 × 24 inches. Some artworks have pre-defined dimensions. 

Can I print my artwork in a smaller size?

Yes. You can print the artwork in any smaller size that preserves its original aspect ratio. Reducing the dimensions will maintain excellent image quality.

Can I print it in a different aspect ratio?

Printing in a different ratio may crop part of the composition. For the best result, select a print size that matches the ratio listed on the product page.

Where can I print my files?

You may print your artwork at home, through a local professional print shop, or with a trusted online printing service.

What type of paper do you recommend?

For a refined, gallery-quality result, we recommend heavyweight matte paper, fine art paper, or lightly textured archival paper. A professional print service can help you select the most suitable finish.

Are frames included?

No. Frames and interior settings shown in our images are styling suggestions designed to help you visualize the artwork in a finished space.

Will the printed colors look exactly like they do on my screen?

Colors may vary slightly depending on your screen settings, printer, ink, and paper selection. Professional printing and high-quality paper generally provide the most accurate and elegant result.

Can I print the artwork more than once?

Yes. Your purchase allows you to print the artwork multiple times for your own personal spaces or to offer a printed copy as a personal gift.

Can I use the artwork commercially?

Unless otherwise stated, HARMONYA LAB artwork is licensed for personal use only. Digital files may not be resold, shared, redistributed, altered for resale, or used in commercial products.

Can I exchange or return a digital purchase?

Because digital products cannot be physically returned, purchases are generally considered final once the files have been accessed. If you receive an incorrect or defective file, please contact us so we can assist you.

Do you offer custom sizes or personalized collections?

Custom options may be available for selected artworks or collections. Please contact us before purchasing to discuss your request and confirm availability.

What should I do if I have trouble downloading or printing my files?

Please contact us with your order details and a brief description of the issue. We will be happy to guide you. For additional information about formats, printing, and framing, explore our GUIDES.

Can I use them for professional or client projects?

Yes. If you are an interior designer or decorator, you may use them in client projects.
Reselling or redistributing the files is not permitted.

I’ve never created a gallery wall. Is it difficult?

Not at all. Each collection is designed to be easy to print, easy to frame, and easy to install. A layout guide is included to help you arrange your frames exactly as shown in the instructional video GUIDES.